Right of withdrawal
4 withdrawal 4.1 Consumers have a fourteen day return policy . Conditions withdrawal You can without giving reasons in writing ( letter, fax, email) or your contract within 14 days - if the goods before the deadline - by returning the item back . The time limit begins after receipt of this instruction in text form , however not before receipt of the goods by the recipient ( in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 draft Law and our obligations according to § 312e Section 1 Clause 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or thing. The revocation must be sent to: Tattoo Goods, Owner Mirko Hahn, Am Galgenberg 44, 01257 Dresden, Germany Tel : +49 (0 ) 351 27 23 7700 Fax: +49 (0 ) 351 27 23 7700 Email : firstname.lastname@example.org consequences In case of an effective withdrawal, the mutually received benefits are to be returned and any benefits ( interest ) surrendered. If you can not or partially, or only return them in deteriorated condition or give us the performance received and benefits (benefits ) , you have to pay us compensation . For the deterioration and derived benefits, you must pay compensation only if the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and trying out the goods , as it is possible and customary in a retail store. Transportable items are to be returned at our risk. You have to bear the costs of the return if the delivered goods ordered and corresponds to the price of the returned goods does not exceed an amount of 40 euros or if you are at a higher price the thing at the time of the revocation yet the return or a have contractually agreed part payment provided . Otherwise the return is free for you. Not parcel things do you pick . Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for us with their reception. End of cancellation policy EXCEPTIONS TO THE RIGHT OF WITHDRAWAL The right does not apply to distance contracts - The supply of goods that are produced according to customer specifications or - Are clearly tailored to personal needs or - Are not suitable due to their condition for a return or - Can spoil quickly or - The expiry date has passed, - unsealed or unpacked hygiene items , colors - The supply of audio or video recordings or software if the delivered data carriers have been unsealed by the consumer or - The supply of newspapers , periodicals and books and illustrations 4a. Return costs when exercising the right of withdrawal Exercise your legal right of cancellation ( see cancellation policy ) , you have to pay the regular costs of the return if the delivered goods ordered corresponds and if the price of the returned goods does not exceed an amount of 40 € or at a higher if the price have not provided the goods at the time of the withdrawal, the consideration or a contractually agreed partial payment. Otherwise the return is free for you.