Terms and Conditions ( The following terms also include information about your legal rights under the provisions on distance contracts and electronic commerce . ) 1 scope For all supplies of Tattoo Goods ( Owner Mirko Hahn e.K.) to consumers (§ 13 BGB), these Terms and Conditions ( GTC) . A consumer is any natural person who enters into a legal transaction for a purpose that can be attributed neither commercial nor their independent vocational activity . 2 contracting party The purchase contract comes off with the Company Tattoo Goods, Owner Mirko Hahn, Am Galgenberg 44, 01257 Dresden, Germany, VAT: DE 210 242 994 You can contact our customer service for questions and complaints on weekdays from 10:00 bis 19:00 clock clock by phone +49 ( 0) 351 27 23 7700 and firstname.lastname@example.org by email 3 Offer and Conclusion 3.1 The presentation of products in our online shop is subject to a legally binding offer , but an invitation to order dar errors . 3.2 By clicking on the [Order] button , you place a binding order for the goods listed on the order page . The sales contract is concluded when we accept your order an order confirmation via e- mail immediately after receiving your order. 4 withdrawal 4.1 Consumers have a fourteen day return policy . Conditions withdrawal You can without giving reasons in writing (letter, fax, email) or your contract within 14 days - if the goods before the deadline - by returning the item back . The time limit begins after receipt of this instruction in text form , however not before receipt of the goods by the recipient ( in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 draft Law and our obligations according to § 312e Section 1 Clause 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or thing. The revocation must be sent to: Tattoo Goods, Owner Mirko Hahn, Am Galgenberg 44, 01257 Dresden, Germany Tel : +49 (0 ) 351 27 23 7700 Fax: +49 (0 ) 351 27 23 7700 Email : email@example.com consequences In case of an effective withdrawal, the mutually received benefits are to be returned and any benefits ( interest ) surrendered. If you can not or partially, or only return them in deteriorated condition or give us the performance received and benefits ( benefits ) , you have to pay us compensation . For the deterioration and derived benefits, you must pay compensation only if the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and trying out the goods , as it is possible and customary in a retail store. Transportable items are to be returned at our risk. You have to bear the costs of the return if the delivered goods ordered and corresponds to the price of the returned goods does not exceed an amount of 40 euros or if you are at a higher price the thing at the time of the revocation yet the return or a have contractually agreed part payment provided . Otherwise the return is free for you. Not parcel things do you pick . Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for us with their reception. End of cancellation policy EXCEPTIONS TO THE RIGHT OF WITHDRAWAL The right does not apply to distance contracts - The supply of goods that are produced according to customer specifications or - Are clearly tailored to personal needs or - Are not suitable due to their condition for a return or - Can spoil quickly or - The expiry date has passed, - unsealed or unpacked hygiene items , colors - The supply of audio or video recordings or software if the delivered data carriers have been unsealed by the consumer or - The supply of newspapers , periodicals and books and illustrations 4a. Return costs when exercising the right of withdrawal Exercise your legal right of cancellation ( see cancellation policy ) , you have to pay the regular costs of the return if the delivered goods ordered corresponds and if the price of the returned goods does not exceed an amount of 40 € or at a higher if the price have not provided the goods at the time of the withdrawal, the consideration or a contractually agreed partial payment. Otherwise the return is free for you. 5 Prices and shipping costs 5.1 The prices mentioned on the product pages are net prices , the attributable VAT and other price components, are displayed during the order process, in your shopping cart . 5.2 Delivery is to the best discretion and without liability for the cheapest shipping from Dresden to the extent otherwise agreed in each case at the expense and risk of the Customers .On deliveries within the Federal Republic of Germany we charge per parcel up to 25 kg gross weight 5.50 EUR exclusive of statutory value added tax. For calculating the shipping cost is determined by the weight of the shipment to us . From a net order value of 150.00 EUR and a gross weight of the order up to 10 kg of shipping within the Federal Republic of Germany is free of shipping costs . For deliveries within Germany a gross weight of 10 kg and deliveries abroad, we calculate the actual cost of shipping. 6 supply 6.1 Delivery is made by UPS. 6.2 Information on availability can be found on the product page . 6.3 The delivery time is usually 2-3 working days after receipt of payment . The normal delivery time in non-European countries is 5-7 working days . Requirement to comply with the standard delivery time is the available stock. 7 payment 7.1 Payment can be made by precash , cash on delivery, Pay Pal , bank transfer 7.2 A right of set off is available only if your counterclaims have been established in court or are undisputed or acknowledged by us in writing . 7.3 You may only withhold if the claims from the same contractual relationship. 8 retention of title Until full payment the goods remain our property. more information ordering If you have found a product , you can lay this obligation by clicking on the button " Add to cart" to the cart. The contents of the shopping cart you can view without obligation "to Cart " at any time by clicking the button . You can remove the products from the shopping cart at any time by clicking the button "Delete". If you want to buy the products in your cart, click the button " Checkout" . Please then enter your data. The mandatory fields are marked with * . Registration is required . Your data is encrypted. After entering your information and select the payment method you click on the button " Check Entries " to the order page where you can check your entries . By clicking the button "Order" to complete the ordering process. The operation can be canceled before the order during the checkout process at any time by closing the browser window. On the individual pages for more information, such as to corrections. With payment " Pay Pal " it is imperative to leave after the payment required to escort back to the shop page . Please do not press the back arrow button in the browser , otherwise your order will not be handed over to the merchandise system. treaty text The contract text is stored on our internal systems . The terms and conditions can be viewed at any time on this page. Unless you have created an account, you can view your account information at any time under 'Customer Login' . The order information is sent to you by email. After completing the purchase of the contract for security on the Internet is no longer available . performance Place of performance for delivery and payment is Dresden. The one of jurisdiction for all contractual disputes is Dresden. German law applies . The provisions of the UN Sales Convention do not apply. validity Failure to comply with individual contractual terms, the remaining unaffected. The wholly or partially invalid provision shall be replaced by a provision whose economic success of the invalid provision as closely as possible .